Frequently Asked Questions
Discover everything you need to know about your Afnan beauty experience, from shipping to skincare quality.
Are Afnan products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Afnan products are 100% cruelty-free and the majority of our collection is vegan-friendly. Please check the specific product description for the vegan seal.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for opened beauty products?
We offer a 30-day satisfaction guarantee. If a product doesn't suit your skin type, you can return it within 30 days of purchase for a full refund or store credit, even if it has been opened.
How can I track my shipment?
Once your order is processed, you will receive an email with a tracking number and a link to our carrier's website to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Do you offer samples with every order?
We love letting you try new things! Every Afnan order includes two complimentary deluxe samples of our best-selling serums or fragrances.